If you are not satisfied with your purchase, you may request a full refund within 60 days from the original order date.
To complete a return, please note the following:
- Return Shipping: Customers are responsible for the cost of return shipping. Any unused product must be sent back in order to receive a refund.
- Return Authorization: Before sending a return, you must contact our customer service team to receive a cancellation number. This number confirms your return request and should be kept for your records.
- Return Address: All returned items must be sent to our fulfillment center at:
SeroBurn – Returns Department
7780 49th St North, PO Box 513
Pinellas Park, FL 33781
- Refund Timing: Once your return package is received, refunds are typically processed within 7–10 business days back to your original payment method.
60-Day Money-Back Guarantee
SeroBurn offers a no-hassle 60-day money-back guarantee. If you are not happy with the product during this period, you are eligible for a full refund, as long as the return guidelines are followed.
Terms & Authorization
By placing an order or agreeing to our terms during a customer service call, you authorize SeroBurn to charge your credit or debit card in accordance with applicable electronic payment laws.
Product Packaging & Distribution
SeroBurn products may be shipped under different private labels. While the packaging may vary, the product quality remains the same. SeroBurn sells directly through its website and may use third-party shipping providers for delivery. We are not responsible for products marketed or distributed by unauthorized third parties.
Testimonials Disclaimer
All testimonials are from real customers, but individual results may vary and should not be considered personal endorsements.
SeroBurn Customer Support
Need help with your order, shipping, or returns? Our support team is here to assist you quickly and professionally.
Email: support@SeroBurn.com
Phone: +1-888-704-1133
Address:
SeroBurn
7780 49th St North, PO Box 513
Pinellas Park, FL 33781, USA
Expedited Shipping: Orders are prioritized and shipped the same day.
Service Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)